The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs. The table below provides information such as scenario type, data collection source, data collection path and data collection files. The 'Client network connectivity performance report' which is generated using the SARA tool helps a lot, however i would like it to run it every hour or two hours over a 24-48 hour. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. I have been trying to use the SARA tool to benchmark and troubleshoot a performance issue with O365 connectivity and i suspect it to be an network level issue. If you are unable to sign in, your log files will not be sent to Microsoft. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. In Cloudflare, got to the SSL/TLS tab: Click Origin Server.
To encrypt communication between Cloudflare and Home Assistant, we will use an Origin Certificate. If the Support and Recovery Assistant cant fix a problem for you, it will suggest next steps and help you get in touch with.
The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. It can currently fix Office, Microsoft 365, or Outlook problems. The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft. The Microsoft Support and Recovery Assistant works by running tests to figure out whats wrong and offers the best solution for the identified problem.
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